Store Policy

store policy

Items can be exchanged or returned for store credit only. within 10 days of purchase.

Please contact us for instructions before returning any item.

Shipping cost are not refundable.

If you have questions regarding your item/s please contact us at
or call 646.485.1117.

Pricing Errors and Omissions
We make every effort to ensure the accuracy of the information on our web site. When errors are discovered, we will correct them. Be advised that Lost Wax Studio reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice.